© Qchallenge | Legal
How will you show a winning mindset and continuously raise the bar?
How will you show a winning mindset and continuously raise the bar?
Which tools will enable you to measure your ROL (Return on Leadership)?
What action will you take to develop and contribute to a high-performing and inspiring organizational culture?
How will you lead successfully complex and purposeful changes in the organization?
When will you adopt an innovative mindset for the benefit of your clients/stakeholders?
How will you be resilient and transform today’s difficulties into positive challenges?
When will you begin to develop a higher EQ in leading your organization?
Q CHALLENGE JOURNEY
What is the biggest challenge for CEOs, management teams, and business leaders?
Every day the bar of expected results is raised for leaders. You must succeed with fewer resources and still handle an increased complexity of more and diverse demands from glorecal stakeholders.
How do you constantly leverage innovation, whilst empowering and aligning your organization to be ahead of these dynamic changes?
Q Challenge Journey focuses on strengthening the culture of your organization and your leadership style to go above the bar.
How will you explore raising the bar?
Who is already driven to be continuously challenged to reach above the rising bar?
Renowned and prestigious companies, their highest leaders and game changers understand the impact of corporate culture and strong leadership on their organizations. They are using Q Challenge Journey’s expertise and skills in maximizing people’s performance to maintain and exceed their top positions in their markets.
CEOs and top leaders have been working with Q Challenge Journey in ongoing relationships seeing first-hand the results our holistic change programs brought to their companies. As leaders within are promoted, they continue the journey of the ever-increasing challenges with Q Challenge Journey.
How can we instill this deepest level of trust in you as well?
STRATEGY FOR LEADERSHIP & CULTURE
What will make your organizational culture or style of leaders unique in the eyes of your stakeholders?
Which leadership competencies lived by your leaders and which values shared by the entire organization will be an inspiration to your external and internal stakeholders?
Less differentiation in products and technologies is a result of the competition that catches up on your pioneer position quickly. The way your leaders lead, interact and communicate with stakeholders will make the difference to your business success.
How will you create a set of values and competencies that will be meaningful for your stakeholders and business?
ASSESSMENT OF LEADERSHIP & CULTURE
How will you securely navigate your leadership development or the culture development of your organization?
Today it is all about measuring results and progress.
This is why Q Challenge Journey developed a tool that measures behavior and its impact on the business results.
Our QSCAN tool measures your leadership performance and the strength of your culture, and visualizes the outcome as a cockpit point of view.
You need to know how much power (SWOT) your organizations or leaders have, how much energy to build on for the future (potential) and in which environment to navigate best (vertical analysis by continent, country, division, department and stakeholder group or horizontal) as well as what progress has been made (longitudinal analysis) and how to benchmark against objectives and the past performance.
How high is your bar today and how high would you like to raise it?
COACHING & SPARRING
EQ eats IQ for breakfast !
Coaching & Sparring is where change of mindset and behavior begins and manifests itself.
We believe that the way we think, behave and communicate cannot be taught through books; it must be approached in the context of real situations. In most of today’s complex situations, emotional intelligence is the answer, not knowledge.
In workshops of teams or cross-functional groups or in one-to-one sessions, our coaches – here called Challengers – enter into the ring with top leaders who seek a sparring partner or a sounding board to gain absolute mastery in Emotional Intelligence.
When will you be ready to be challenged?
VISIONARY & EMOTIONAL SELLING
What can you do to excite your clients?
From Features & Benefit Selling in the 90’s, to Value-Added Selling in the Millennium, we have transitioned to Visionary & Emotional Selling since 2010. In a tailored approach, your sales force will address how to understand and create needs and how to lead clients and stakeholders. Here we dive deep into blue water to anticipate the needs of the future and to set the trends with dynamic innovation.
What qualities will your sales force need to influence positively and to inspire your clients?
Q COACHING CAMP
How will you sustainably internalize and externalize new ways of thinking, behaving and communicating?
The biggest challenge to internalizing and maintaining a new mindset, behavior and communication style is making it authentic, consistent and regenerative to be experienced again in more complex situations.
Following Coaching & Sparring, leaders can respond to interactive situational scenarios specifically designed to enhance Q Challenge Journey approaches and the way they support your organization’s visions, values and competencies. Our QCC coaches will provide prompt personalized feedback, allowing leaders to continue working toward greater degrees of internalization and achievement.
How will you obtain a black belt in living the values of your organization?
GAMES & SIMULATIONS
How will you be part of a virtual team game to make the impossible possible?
Mindset and behavior change is fun!
Q Challenge Journey sets the trend of virtual leadership and cooperation games. Following Coaching & Sparring, leaders around the world can log-in, apply what has been learned and compete or cooperate to make the impossible possible in leadership specific games designed to enhance virtual cooperation.
How will you (re-)discover your joy to play?
How far and how high will you aim to achieve your objectives?
How will you align the strengthening of your desired organizational behavior and leadership style with your vision and shared values?
Q Challenge Journey offers a variety of services customized to meet and exceed your objectives. Our services are holistic. While they can be experienced individually to target a specific need, they are at their most powerful when implemented as a whole.
Where will you begin the journey?
Which model does Q Challenge coach to enable success for the clients?
More detailed information on the way.
How do we customize a holistic development initiative for a leadership team or for an individual leader?
More detailed information on the way.
CODE OF ETHICS AND BUSINESS CONDUCT
CODE OF ETHICS AND BUSINESS CONDUCT
Q Challenge Journey’s Code of Ethics and Business Conduct
Q Mindset approaches and tools addressing specific leadership situations have their origin in sound scientific psychological theories and shared values applied to the real business world.
Three aspects are incorporated into the coaching style of our challengers and coaches:
1- Challenge vs. teach or train
When coaching, we do not offer solutions. If we did, how could we challenge you to raise the bar?
2- Future-oriented style vs. past-oriented style
"How will you approach this challenge?" Not, “Why do you have this certain style?"
3- Championship Philosophy
What are your strengths, and how can we enhance them to become unique qualities?
How will you challenge us?
Q Challenge Journey’s Code of Ethics and Business Conduct is our commitment to highest possible ethical behaviour in the interaction with all of our stakeholders and it puts our values into practice. We are committed to doing business the right way, based on a culture of ethics and compliance.
We set our bar that high for obvious reasons. We are a coaching firm that enhances our clients’ organizational cultures and how shared values such as respect, trust and integrity are lived by their employees. Hence, each of our employees needs to be a role model when it comes to living the very same values when doing our work, bearing in mind that we have a personal responsibility to live up to the principles of our Code and to encourage others to incorporate them into their work.
Integrity inspires our work and strengthens our reputation as a firm that aims to create admirable results and always seeks to do what is right.
q Chief Challenger
Our Code of Ethics and Business Conduct serves as our ethical commitment and as a compass to proper business conduct for all of our stakeholders. We at Q Challenge Journey are committed to doing business legally, ethically and in a transparent manner.
The Code applies to all employees who work for Q Challenge Journey (including temporary, agency, sub-contractor or consultant staff) and also include other organisations who do business with us.
Each of us has the responsibility to:
Q Challenge Journey is open to any questions at any time and will not allow punishment or retaliation against anyone for reporting a legitimate or perceived misconduct in good faith.
We are responsible for promptly addressing every raised ethical question or concern. Employees must cooperate in investigations of potential or alleged misconduct.
Non-compliance to this Code is considered to be a misconduct that could warrant disciplinary action, including termination of employment or other contracts in deserving cases.
We are committed to making efforts to apply our values and norms throughout the entire chain of our own vendors, sub-contractors, service providers and business partners.
Our core values at Q Challenge Journey are respect, integrity, trustworthiness and accountability.
Environmental, trading, safety, and privacy laws and regulations may vary in different countries. As our company is incorporated in Hong Kong, our employees often are subject to Hong Kong law in addition to the laws of the country where they work or where Q Challenge Journey operates. Do know the laws and regulations to your job in the countries where you do business. If local customs or practices differ from our Code of Ethics and Business Conduct or the law, comply with the law and our Code.
3.1 Non-public Information
3.2 Fair Competition
4.1 Company Assets & Intellectual Property (IP)
4.2 Privacy, Personal Data Protection
Respect for people and for human rights is one of Q Challenge’s fundamental values. Through our actions and policies, we strive to respect and uphold human rights.
Q Challenge Journey is committed to a work environment that promotes equal opportunity in its hiring practices, making recruitment decisions based solely on job-related criteria such as qualifications, abilities and potential needed for the work to be performed. We do not use forced labour, e.g., compulsory or trafficked labour, indentured labour, bonded labour or other such forms. Human trafficking or child labour are prohibited. We ensure that all employees are provided with employment documents that are freely agreed and which respect their legal and contractual rights.
All employees are provided with fair compensation packages which meet or exceed the legal minimum standards or appropriate prevailing industry standards.
We do not encourage to work more than the regular hours agreed and allowed by the laws of the country. All overtime work is on voluntary basis.
The rights of employees to freedom of association and collective bargaining are recognized and respected.
We respect human rights, mutually trust each other and do not discriminate against others. We treat each other with respect and dignity. This means that all of our employees and stakeholders are entitled to work in an environment that is free of harassment, discrimination and bullying.
Harassment, discrimination and bullying can be noticed through:
We respect diversity in each other and in all other stakeholders with whom we interact. Each of us is a key player on our team, deserving our respect. We show that we appreciate others’ varied backgrounds, skills and cultures. We do not single anyone out for negative treatment.
Q Challenge Journey is committed to providing safe and healthy working conditions and complies with all applicable legislation and regulations. Each of us has a duty to work safely and to only undertake work when we are trained, competent, medically fit and sufficiently rested. We do identify health and safety concerns and raise them in order to manage potential risks. We do not undertake work or related activity, such as driving, when under the influence of alcohol or drugs, or when using medication improperly.
Q Challenge Journey is committed to respect the rights and title to property and land of the individual, indigenous people, and local communities are respected.
Q Challenge Journey is committed to meeting current requirements without compromising the needs of future generations. To this, we combine economic, environmental and social factors in our operation and our business decisions. Operations, sourcing and the rendering of our services are conducted with the aim of protecting and preserving the environment.
Integrity is one of Q Challenge’s core values. Through our actions and policies, we strive to do the right thing.
Q Challenge Journey competes fairly and within legal boundaries. Our coaching services are appreciated in many countries around the world, so our employees must comply with laws and regulations of the countries in which Q Challenge Journey operates. We do ask for legal consultation and advice to ensure that our legitimate interests are protected and report any discovery of illegal activities in connection with Q Challenge Journey’s own or connected operations involving third parties.
Our employees are expected to act in the best interest of our firm. We must never allow our personal interests to influence our decisions or actions on behalf of the firm. Every decision we make must be objective and with our firm’s business interests in mind. We do alert relevant authorities if we believe that any of our personal, financial or political activities do or potentially could create a conflict of interest with our roles & responsibilities at Q Challenge Journey.
What could be the grounds of a conflict of interest?
Q Challenge Journey has a zero-tolerance approach towards acts of bribery or corruption. We never offer or accept anything of value in order to get or retain business or to gain an unfair advantage. We follow anti-bribery and anti-corruption laws wherever we do business and, regardless of what local laws may permit or local circumstances may suggest, never offer, pay, promise to pay or accept anything of value to inappropriately influence the judgment, decisions or actions of others.
What could be anything of value?
At Q Challenge Journey, we are exposed to information about other organizations with which we conduct business that may not be known by the public.
We comply with international laws on insider dealing, i.e., trading in shares or in other securities when we have inside information about a company. Insider information is knowledge held that is not publicly available. If it did become available, it might influence an investor to make a decision to buy or to sell stocks or other securities. Insider dealing is both illegal and unfair.
We value the relationships and trust we have built with our clients, vendors and other business partners. These relationships and trust should never be affected by offers of inappropriate gifts or hospitality. Our employees do not exchange gifts & hospitality that may be perceived as an attempt to improperly influence a judgment, decision or action. An overgenerous gift may influence the recipient to return the favour to the donor. We politely decline gifts from clients, vendors or other business partners if they are:
Gifts presented to our employees in their official capacity and of low nominal value as prescribed, the refusal of which could be seen as unsociable or impolite, can be exceptionally accepted or donated to charity or community purpose. Declined gifts of cash or of an excessive nature, must be registered in the Code of Ethics and Business Conduct Register.
Our books, records, accounts and financial statements must be maintained in appropriate detail, and must truly and properly reflect our transactions.
Records could include:
We commit ourselves to fair taxation and to avoid all tax evasion practices. We retain records according to the requirements of the local laws and regulations or longer.
All employees must follow accounting procedures, ensure that business transactions are recorded and documented appropriately and make certain that all disclosures made in financial reports are full, honest, accurate, timely and understandable. Cooperate fully, openly and honestly with internal and external auditors, tax authorities and other regulators.
Money laundering occurs when the proceeds of crime are hidden in legitimate business dealings, or when legitimate funds are used to support criminal activities, including terrorism, drug dealing, tax evasion, human trafficking and fraud.
We condemn all forms of money laundering, so we are committed to do business with partners involved in legitimate business activities with funds derived from legitimate sources. We comply with anti-money laundering, financial crime and antiterrorism laws in all countries in which we operate.
We invest time in understanding our clients, vendors and other business partners and the reputations they have for following the law. We will alert authorities if we notice signals, such as:
Being trustworthy is one of Q Challenge’s core values. Through our actions and policies, we commit to behaving in ways that others recognize our trustworthiness as essential to the services we provide.
We consider any non-public information about our firm and about our clients, coachees, vendors or other business partners that we may have (access to) as part of our assignment to be confidential information. Information can be held on paper, electronically in documents or in IT applications & systems. Our requirements to protect information apply to all formats, and we take this commitment to protection seriously. We keep confidential information safe. We recognize that sharing non-public information with family or friends, or discussing it in public placing or on social media, may put that information at risk of being disclosed and potentially misused. We remember that our commitment of keeping non-public information lasts beyond our previous, current and next employment.
Antitrust laws protect fair competition. Supporting these principles is important to us, not only because it is the law, but because it is what we believe in, respect and promote. We hold ourselves accountable and never enter into any agreement or an inappropriate conversation with a competitor on:
Q Challenge Journey respects the intellectual property of third parties, including competitors, vendors and clients. We only collect competitors’ information from the public domain, e.g., from newspapers, the internet and company filings. We only gather and use or share competitors’ information that is known to be legitimate, indicating the source of information. We do not seek to obtain competitors’ confidential information. We alert others if we have obtained a competitor’s confidential information unintentionally. We do not infringe patents, design rights, trademarks, copyright or other intellectual property rights of any third party.
Demonstrating accountability is one of Q Challenge’s fundamental values. Through our actions and policies, we hold ourselves accountable for keeping our promises and abiding by all legal and community guidelines.
We are responsible for the security, protection and for the economic use of our firm’s resources. Our resources, including time, material, equipment and information are provided for legitimate business use only. Occasional personal use is permissible as long as it is lawful, does not affect job performance or disrupt workplace morale.
All employees are obliged to follow appropriate security measures and they should treat our firm’s property, whether material or intangible, with respect and shouldn’t misuse our Company assets or use them carelessly.
Intellectual Property (IP), i.e., patents, copyrights, trademarks and trade secrets are also valuable Company assets. We protect IP and note that our firm owns any work product (such as ideas, processes and inventions) that are designed or developed in working for/with us. The ownership continues even if you leave our firm.
Q Challenge Journey respects people’s privacy and we acknowledge clients, employees and other natural persons’ need to feel confident that their personal data is processed appropriately and for a legitimate business purpose. We are committed to comply with all personal data protection laws. We only acquire and keep personal information that is necessary and we give proper information on these activities to data owners. We implement proper and stringent security measures to assure confidentiality, integrity and availability of personal information.
We do observe the legal requirements, apply compliant practices and follow related procedures to ensure legality of personal data handling and processing activities.
Ethical conduct is a value-driven decision making. Several key questions can help to identify situations that may be unethical, inappropriate or illegal. We ask ourselves:
We appreciate your commitment to Q Challenge Journey and our Code of Ethics and Business Conduct. Be inspired and work each day in a way that inspires others. Follow not only our Code and the laws and regulations, but also your conscience. When you notice something that does not feel right or puts our firm, our people or those we serve at risk, you can speak up and share your concerns, knowing that Q Challenge Journey wants to hear them.
©Q Challenge Journey 2021. All rights reserved.
What culture do we live within Q Challenge Journey?
Many clients are qurious about what Q Challenge Journey’s vision and own desired culture is.
Our vision is to be the trendsetter in maximizing people’s performance.
The Q Challenge Journey team shares the following values and guiding principles:
We are Passionate.
We inspire each other always and do not settle. We enjoy what we do and show our passion.
We are Reliable.
We exceed expectations of our stakeholders and create confidence in them.
We are Open.
We share our successes and our challenges in order to live the Championship Philosophy. We challenge one another constructively to rise well above the bar.
We surprise with Qualitative Uniqueness to obtain an excellent Quantitative Outcome.
We believe that our attention to Quality and to the details makes the difference between rising above the bar and simply meeting the bar.
Without Question, we have the DRIVE TO EXCEL.
How will you allow us to show you PRO q2 ?
How do we continue to challenge ourselves?
In Q Challenge Journey, you will always find inspiring challengers and coaches initiating and guiding sustainable mindset and behavioral changes with top leaders. We stretch ourselves and each other to be tigers that challenge.
That is why we founded Q Academy. Our coaches have been senior leaders in multi-national organizations with high degrees of responsibility. They have lived the real world of leadership and continue to stay sharp for themselves, one another and you.
How high will our challengers and coaches set the bar for themselves?
Where has our journey brought us so far?
Business today demands knowledge of and experience with the interlinked relationships of having organizations on the global, regional and local markets. Q Challenge Journey has this glorecal mindset and already has a presence in 6 continents
In which part of the globe will your leadership and organizational needs take us?
What drives us to challenge you to reach above the rising bar?
The requirements for the development of organizations and leaders become more differentiated and individualistic daily.
At Q Challenge Journey, we do not follow the path of standardized programs. Instead we develop and customize developmental measures according to each client’s needs, centered around the purpose and shared values of the organization.
Together with each client, we carefully consider how the desired shared values can be truly integrated in the leadership style and thus inspire internal and external stakeholders to align with the purpose of the organization while addressing the complex challenges in the market.
Our philosophy takes effect when the leaders we coach gain maximum respect from stakeholders for making the right decisions, for executing the actions they promised and by inspiring interaction with others.
How do you allow us to challenge assumptions and approaches of the old school within your organization?
“The true sign of intelligence is not knowledge, it is imagination.”
What does the mindset of athletic champions have in common with the mindset of world-class leaders?
Pat, our ‘multi-culti’ coach and challenger, is driven by the spirit and mindset of winning and resilience, realized both in sporting disciplines and in complex business environments. Only when leaders see themselves as champions can they win the challenges in the boardroom and markets, or on fields and courses. All winner do this by tapping deep into their imaginations to create innovative and resilient strategies for personal success.
How will you prepare yourself and your organization optimally for the next leadership challenge?
“If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”
John Quincy Adams
An experienced entrepreneur, Hans-Martin Rüter’s actions clearly define him as a leader. He has made a career of inspiring others to do more, to become more, by envisioning success from a holistic viewpoint and guiding that vision and goals throughout the entire organization. He believes in the benefits of growing companies without losing customer focus and of creating an inspirational atmosphere ripe for innovations. These are strengthened by the insistence on high-quality operative efficiency.
Hans-Martin lives the role of a championship coach, truly animating the spirit of his teams and focusing on the best qualities each member brings to the collective. What’s more, he empowers every individual in order to realize the greater success of the team.
How effectively and efficiently is your team able to raise the bar for themselves and for your organization? How much higher will you inspire them to go?
Ute is our global senior challenger. After living and working for 30 years in Shanghai, China, she is now located in Germany continuing her work with leaders around the world, often through virtual platforms. She uses her experience in the corporate world to coach teams and individuals to raise the bar on their own leadership – in Mandarin, English or her native German language.
Ute’s passion about the values of a positive outlook and future oriented mindset, as expressed in one of her favorite quotes, “Your attitude towards life determines life’s attitude towards us”, inspires her and her coaching partners in turn as they share their success stories on how their changed mindset impacted their leadership styles and took them from being good to great leaders.
How will you change your mindset to realize your own future success?
If you want to establish yourself, establish others; if you want to achieve something, help others to achieve.
Kelvin is passionate to share how Q Challenge Journey enables and supports leaders on their personal leadership development journey. In his background as HR leader, Kelvin strongly believes people are most important assets of any business. And how to inspire people and empower them to deliver? That requires the right leadership and culture. Kelvin’s experience in shaping company culture balances perfectly with the benefits of the journey coached by Q Challenge Journey.
In his personal life, Kelvin lives an active lifestyle, frequently exploring whatever environment he finds himself in from city sidewalks in 1st world cities to mountain paths far from ‘civilization’. From all of these, he learns something new and strives to incorporate his observations with his professional life in order to create a more holistic and challenging world view.
Kelvin lives the mantra “Life is a journey of learning” and challenges you – How will you commit and devote yourself to learning, to reaching your ideal vision of success, in both your professional and personal lives?
Exec. Challenger - China
Jane Woo, our Journey Coach and ‘Master of Measurement’, is a Dutch Chinese national based in Thailand.
Within Q Challenge Journey, Jane is the coach whom all leaders may seek for advice and encouragement on their journey to leadership development. She is also responsible for our qMC (q Measurement Camp) which utilizes 360º assessments to measure the qualities and the emotional intelligence of leaders, the strengths and potential of teams, as well as how shared values are lived in the organization.
Doing business today requires successful organizations to create innovative ways to excel. Enable this process by measuring where the true strengths of your leaders and your organization lie and build from there.
“Do not follow where the path may lead. Go instead where there is no path and leave a trail.”
Ralph Waldo Emerson
"We are what we repeatedly do. Excellence, then, is not an act, but a habit."
How are the Q Coaching Camp and ocean sports connected? Both allow you to excel with ongoing practice!
When Jennifer Pollard, an American living and working in Hong Kong, isn’t on the water, she is diving deeper to find new challenges for you to keep the Q Challenge Journey philosophies and approaches fresh and relevant in your business life. As our Head of e-Coaching, Jen is someone who contributes to both the development of the e-modules and the feedback participating leaders receive upon completion of each belt level.
How soon until you find Q Coaching Camp, and excellence in your leadership style, has become habit forming?
Head of e-Coaching
Ming, our programming magician, is a Hong Kong national.
In addition to sport activities and literature, he likes supporting people as a programmer to transform their ideas into the virtual world. He finds the way to digitize the craziest ideas, pulling rabbits out of virtual hats at every turn.
Since the 21st century, information and technology have become faster and more powerful. They can increase people’s efficiency, greatly extending our previously held boundaries of possibilities. However, without the exclusive human competencies of creativity and imagination, they are little more than a collection of codes and hardware. Ming works his magic so that computer science and human endeavors develop together to amaze us daily.
"I have not failed. I've just found 10,000 ways that won't work."
― Thomas A. Edison
Digital Coaching Solution Officer
Chrissy believes that mastering excellence within the organization is the key to success for creating a successful leadership journey. As the ‘Supreme Commander’ and first touch point for world leaders, she oversees the shared services and uses her finely -tuned liaison and communication skills to build a strong platform for addressing the daily global challenges in the coaching world.
Chrissy is based in Germany and looks forward to the opportunity of building a relationship with you.
“It is no use saying, 'We are doing our best.' You have got to succeed in doing what is necessary.”
Jan, a bright young challenger equipped with an engineering and economics background is now conquering the sustainable and collaborative leadership space. Hailing from Germany, he brings to Q Challenge Journey a fresh take on putting leadership strategies into practice with his expertise in serious gaming. Here he draws on his passions for the technical and the unknown, working to create worlds that challenge, surprise and awe one and all.
Many people talk about ‘living in balance’ though few work more consistently to achieve equilibrium with work, social life and environmental harmony. For him, it is modus operandi. He strives to connect with the people around him and to live in tune with his love for woods, waters and wild animals, all while constantly challenging himself to always keep learning and developing.
How will you create your own balance today and every day?
"We last longer if we compete against ourselves for the good of others instead of competing against others for the good of ourselves." – Simon Sinek
Head of Gamification
A Dutch native living Down Under, Bas is the virtual ‘gu-roo’ of Q Challenge Journey.
His high and sharp skills contribute to the creation, development and ongoing upkeep of the virtual coaching platforms.
The virtual world is the foundation of our efficiency. Virtuality enables and drives the global business demands of today.
Keeping pace with the daily advances is a permanent and exciting challenge on which Bas thrives.
"I do not fear computers. I fear the lack of them"
Head of Digital Solutions
Who are our front line team members?
Like you, we are global and multicultural, facing the same challenges. And like you, uniQueness resides in our people.
In what way will each of us empower you in your drive to excellence?
When will you take action to contact us?
You are ready to take the next step in your leadership and organizational culture development.
How to reach our global contact point?
Level 23, 18 Westlands Road,
|Tel:||+852 2809 2879|
|Fax:||+852 2809 2029|
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with effect from 25 May 2018
Q Challenge Journey Limited (“Q Challenge Journey,” “we,” “us,” “our,” or the “Company”) is committed to protecting the personal data of individuals who visit the Company’s Websites (“Visitors”), individuals who register to use the Services as defined below (“Customers”), and individuals who register to attend the Company’s journeys/programs (“Attendees”). This Privacy Statement describes Q Challenge Journey’s privacy practices in relation to the use of the Company’s Websites and the related applications, services, and journeys/programs offered by Q Challenge Journey (collectively, the “Services”), as well as individuals’ choices regarding use, access, correction or removal of personal information.
If you have questions regarding Q Challenge Journey’s Privacy Statement or associated practices, please contact us at Q.T.Penny@qchallengejourney.com.
1. Websites covered
This Privacy Statement covers the information practices, including how the Company collects, uses, shares and secures the personal information you provide, of Websites that link to this Privacy Statement (collectively referred to as “Q Challenge Journey’s Websites” or “the Company’s Websites”).
q Coaching Camp is an online coaching platform which includes following services:
q Development Plans (qDP): the creation of a development plan that aims at learning new behaviours or adapting existing behaviours, the tracking of developmental milestones and the outcome of the q Development Plan, with feedback given by a q Executive Challenger, and which may involve the evaluation of the direct Manager only if both, the Visitors and their direct Manager, have agreed to this.
q Quiz Challenges (qQC): the practice of behaviours related to Leadership, Communication, People Development, Innovation, Teamwork and Decision Making in six steps with feedback of the q Challenger.
q Measurement Camp (qMC): the questionnaires, outcomes, reports and analyses of Impaqt Assessments (IAS), an assessment of individual behaviours impacting the qualitative (behavioral) performance and quantitative (business) impact on the organization; the questionnaires, outcomes, reports and analyses of Leadership Assessments (LAS), an assessment of individual Leadership behaviours by stakeholders appointed by the Visitor; the questionnaires, outcomes, reports and analyses of Team Assessments (TAS), an assessment of individual Teamwork and Collaboration behaviours assessed by the team members of the Visitor or stakeholders appointed by the Visitor.
q Change Diary (qCD): the regular tracking of achievements of new or adapted behaviour practices and the qualitative (behavioral) performance and quantitative (business) impact on the organization.
q Measurement Camp is an online assessment platform which includes following services: the storage of the Visitor’s answers given to questions about individual own or other stakeholders’ behaviours related to Leadership, Communication, People Development, Innovation, Teamwork and Decision Making; the questionnaires, outcomes, reports and analyses of Impaqt Assessments (IAS), an assessment of individual behaviours impacting the qualitative (behavioral) performance and quantitative (business) impact on the organization; the questionnaires, outcomes, reports and analyses of Leadership Assessments (LAS), an assessment of individual Leadership behaviours by stakeholders appointed by the Visitor; the questionnaires, outcomes, reports and analyses of Team Assessments (TAS), an assessment of individual Teamwork and Collaboration behaviours assessed by the team members of the Visitor or stakeholders appointed by the Visitor.
2. Information collected
When registering or logging on to use the Websites or other Services, Q Challenge Journey requires the Visitor to provide the Company with personal contact information, such as last name, first and preferred name, company name, phone number, and email address (“Required Contact Information”), and username, but not the password created by the Visitor to overwrite the password we suggested for the account creation.
When Visitors share the learning experiences or outcome with colleagues of their organization, Q Challenge Journey may also ask Visitors to submit additional personal information such as a picture for the display of Black Belts (sixth practice step of the q Quiz Challenge) or for the report of a Team Assessment. Required Contact Information, Optional Information and any other information submitted to Q Challenge Journey to or through the Services are referred to collectively as “Data.”
As the Visitor navigates the Company’s Websites, Q Challenge Journey may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Website Navigational Information”). Website Navigational Information includes standard information from Web browsers (such as browser type and browser language), Internet Protocol (“IP”) addresses, and the actions taken by the Visitor on the Company’s Websites (such as the Web pages viewed and the links clicked).
3. Use of information collected
Q Challenge Journey uses Data about the Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Services.
Q Challenge Journey may also use Data about the Company’s Customers and Attendees for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding the Company, and its partners, such as information about promotions or events.
Q Challenge Journey does not display advertising on our Websites and Services.
4. Website Navigational Information
Cookies, Web beacons and IP Addresses
Q Challenge Journey uses commonly-used information-gathering tools, such as cookies or web beacons, to collect information as the Visitor navigates the Company’s Websites (“Website Navigational Information”). We use these cookies or similar technologies to analyze trends, administer Websites and Services, log users’ movements around our Websites and Services, and gather demographic information about our user base as a whole.
5. Sharing of Information Collected
Q Challenge Journey may share Data about our Visitors, Customers and Attendees with the Company’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use the Visitor’s personal information only as necessary to provide the requested services to us. Q Challenge Journey does not share, sell, rent, or trade any information with third parties for their promotional purposes.
Q Challenge Journey reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
6. International transfer of information collected
Q Challenge Journey primarily stores Data about Customers and Attendees in Europe. To facilitate Q Challenge Journey’s global operations, the Company may transfer and access such information from around the world. This Privacy Statement shall apply even if the Company transfers Data about Q Challenge’s Customers or Data about the Company’s Attendees to other countries.
Q Challenge Journey offers Visitors, Customers, and Attendees who provide contact information a means to choose how the Company uses the information provided. Visitors may opt out from uploading personal photographs or from being displayed at the Wall of Fame of the q Athenaeum amongst the Visitor’s company, country or division or group colleagues. The Visitor also may ask Q Challenge Journey to close his/her account and remove all contents, including personal data and learning submissions and q Challenger feedback as well as reports on individual Leadership or Team style. This request allows the download of all personal data including learning, development and assessment data. This request thus terminates the Visitor’s access to the q Coaching Camp.
8. Correcting, updating and the retaining of your information
Q Challenge Journey may retain the Visitor’s information for a period of time consistent with the original purpose of collection. For instance, we may retain information during the time in which the Visitor has an account to use our Websites or Services and for a reasonable period of time afterward. We also may retain personal information during the period of time needed for Q Challenge Journey to pursue our legitimate business interests, conduct audits, comply with our legal obligations, resolve disputes and enforce our agreements.
If a Visitor, Customer or Attendee has not accessed the q Coaching Camp for three (3) years to review past content, and if (s)he cannot be reached by the registered email or Q Challenge Journey cannot obtain an answer to the contact email within a time frame of 30 days, Q Challenge Journey reserves the right to remove the Visitor’s, Customer’s or Attendee’s account, all personal data and the entire content of leadership learning, development or assessment which then cannot be retrieved anymore.
The Visitor may request to review, correct, delete or otherwise modify any of the personal information that has been previously provided to us through the Company’s Websites and Services. If the Visitor has registered for an account with Q Challenge Journey, he/she may generally request Q Challenge Journey to update user settings. Requests to access, change, or delete information will be addressed within a time frame of 30 days.
9. Security of personal information
Q Challenge Journey uses robust physical, technical and administrative security measures to protect Data about our Customers, Visitors and Attendees and to help prevent the loss, misuse, unauthorized access, disclosure or modification of personal information. While Q Challenge Journey takes these steps to protect personal information as much as we reasonably can, no system or transmission of data over the Internet or any other public network, or any storage of data, can be guaranteed to be 100% secure.
We reserve the right to make changes to these policies as appropriate and will alert the Visitor to any changes made.
Q Challenge Journey legal information:
Q Challenge Limited, incorporated in Hong Kong with limited liability, HK BR nr 34492364–000–04–13–8.
Q Challenge Journey Limited, incorporated in Hong Kong with limited liability, HK BR nr 66338942-000-06-16-0.
Level 23, 18 Westlands Road,
For further details, please contact email@example.com.